Shipping policy

Shipping Policy

Last Updated: July 28, 2026

Thank you for shopping with us! We work hard to get your order packed and shipped as quickly as possible.

Order Processing

  • Orders are typically processed within 1–3 business days (Monday–Friday, excluding holidays).

  • Orders placed after business hours, on weekends, or on holidays will be processed on the next business day.

  • During busy seasons or promotional events, processing times may be slightly longer.

Shipping Rates

Shipping charges are calculated at checkout based on the shipping destination, package weight, and selected shipping method.

From time to time, we may offer free shipping promotions. Any applicable promotions will be displayed during checkout.

Domestic Shipping (United States)

Estimated delivery times after your order ships:

  • Standard Shipping: 3–7 business days

  • Expedited Shipping (if available): 2–3 business days

Delivery estimates are provided by the shipping carrier and are not guaranteed.

International Shipping

We ship to select international destinations.

  • Delivery times vary by country and customs processing.

  • Customers are responsible for any customs duties, taxes, VAT, or import fees charged by their country.

  • We are not responsible for delays caused by customs.

Order Tracking

Once your order ships, you'll receive a shipping confirmation email containing your tracking number.

Please allow up to 24 hours for tracking information to become active.

Incorrect Shipping Address

Please double-check your shipping address before placing your order.

If you notice an error, contact us as soon as possible. Once an order has shipped, we may not be able to change the delivery address.

Orders returned due to an incorrect or incomplete address may require additional shipping charges before they can be resent.

Lost or Delayed Packages

Once a package has been handed to the shipping carrier, delivery is under the carrier's control.

If your package appears lost or significantly delayed:

  • Check your tracking information.

  • Contact the shipping carrier.

  • If you still need assistance, contact us and we'll do our best to help resolve the issue.

Damaged Shipments

If your order arrives damaged:

  • Contact us within 7 days of delivery.

  • Include your order number and clear photos of the damaged item(s) and packaging.

We'll work with you to find the best solution, which may include a replacement or refund.

Questions

If you have any questions about shipping or your order, please contact us through our Contact Us page. We are happy to assist you.

Thank you for supporting our small business!